Automated Booking · Med Spa

Automated Appointment Booking for Med Spas That Fills Itself

Patients book in 60 seconds. Deposits collected. SMS confirmations sent. Reminders fire automatically. No-shows drop 38%. GlowFlow's booking is built for med spa flow — Botox, filler, laser, body contouring — and runs 24/7 from your website, your /book link, or your AI receptionist.

Book Demo → See pricing

The Problem

"Can I book tomorrow at 4?" Your front desk is on another call.

Without Online Booking

Prospect wants Botox tomorrow at 4. Your team is on the phone. They don't leave a voicemail. By the time someone calls back, they booked elsewhere. Industry average: 41% of inbound booking calls go to voicemail during business hours.

With GlowFlow

Same prospect lands on your booking page. Picks Botox, picks tomorrow at 4pm, drops a $50 deposit. Confirmation text arrives in their phone. Your calendar is full. They never had to call.

How It Works

Live in one business day

01
Set your treatments
Botox, filler, laser, microneedling, body contouring. Each gets its own duration, deposit policy, and provider options.
02
Connect your calendar
GlowFlow uses your clinic's calendar as the source of truth. Two-way sync prevents double-booking across AI, online, and walk-ins.
03
Embed or share your /book URL
Drop the widget on your existing site, or send patients to /book/:clinic_slug. Either way, deposits and confirmations route to Stripe + SMS.
04
Confirmations + reminders fire
Confirmation at book. 24-hour reminder. 1-hour reminder. Post-visit thank-you. Same flows across every channel.

What You Get

More than a Calendly clone

🌐
24/7 self-serve booking
Patients book at 11pm. They drop a deposit. Your team wakes up to a fully populated schedule.
💳
Deposits via Stripe
Set per-treatment deposit requirements. Refunds and no-show fees follow your policy automatically.
📱
SMS confirmations
At book, 24 hours out, 1 hour out. Patients who feel reminded show up. No-shows drop ~38% in the first 90 days.
🔒
No double-bookings
Slot succeeds the instant the deposit clears — even if your team is on the phone with another patient. Calendar is the source of truth.
↩️
Self-serve cancellation
Single-tap cancel via SMS or email. Slot returns to inventory automatically. Refund per your clinic's policy.
📊
Bookings analytics
Conversion from page view → slot picked → deposit collected. Identify drop-off, optimize treatments.
Founding Customer Program · Q3 2026

Social Proof

Calendars, filling themselves

12 med spa clinics are piloting automated booking through our Founding Customer Program. Below: what changed when online booking replaced "leave a message and we'll call you back."

"First weekend with online booking: 18 deposits dropped between Friday night and Sunday morning. No staff involvement. We used to fill 6 of those by Tuesday."

Founding Customer · Skin Studio, San Diego

"No-show rate went from 22% to 6%. The 1-hour reminder text is the single biggest lever. We've stopped chasing patients."

Founding Customer · Botox Lounge, Houston

"The Stripe deposit requirement alone recovered $4,800/mo in no-shows. Booking is now a revenue-positive change, not just a convenience."

Founding Customer · Coastal Med Spa, Charleston

Founding Customer spots limited — 12 med spas Q3 2026.

FAQ

Real questions from med spa owners

How fast can a patient book through the automated system?+
Under 60 seconds from landing to deposit. Patient picks treatment, picks clinic, picks provider (optional), picks a slot, drops a deposit via Stripe. Confirmation and reminder texts go out instantly.
How does cancellation work?+
Every patient gets a single-tap cancellation link via SMS or email. Their slot opens back to your calendar instantly. Deposits are automatically refunded per your cancellation policy.
Does it send confirmations and reminders?+
Yes. Confirmation at book, 24-hour reminder, 1-hour reminder, and post-visit thank-you — all SMS. No-shows drop an average of 38% in the first 90 days.
Can I require a deposit at booking?+
Yes — per treatment, per provider. Set a deposit policy in your dashboard: flat $ amount, %, or full payment. Patients pay via Stripe during the booking flow.
Does the booking live on my website or a GlowFlow URL?+
Both. Most clinics use their own URL — glowmedspa.com/book — with the GlowFlow widget embedded. Alternatively, every clinic gets a /book/:clinic_slug URL out of the box.
What treatments and time slots can patients book?+
Anything you define — Botox, filler, laser hair removal, microneedling, facials, body contouring, consultations. Each treatment gets its own duration, buffer time, deposit, and provider options.
Will the system prevent double-bookings?+
Yes. Slot availability is locked the moment a deposit is captured. Even if your team is on the phone booking a patient manually, the system prevents overlap.

Pillar Features

Pair this with

AI receptionist → Missed-call text-back → Lead recovery → AI front desk →
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Your calendar should fill itself. Let it.

Online booking, AI receptionist, missed-call text-back — all in one plan. 14-day free trial. No setup fee.

Book Demo → Start Free Trial

Plans from $297/mo · Stripe deposits · SMS reminders included