Lead Recovery · Med Spa

Med Spa Lead Recovery Software That Wakes Up Cold Lists

Most med spa CRM lists go cold — leads asked for pricing, never replied. Booked a consult, no-showed. Started a trial, abandoned checkout. GlowFlow's recovery sequences re-engage them with personalized email + SMS — and book them back. From $297/month.

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The Problem

Your CRM has 4,000 leads. You haven't emailed 3,800 of them.

Without Recovery

Leads sit in Mailchimp, HubSpot, or a spreadsheet. They asked about lip filler 6 months ago. They might book today — but never hear from you again. Acquisition cost already paid. Revenue never realized.

With GlowFlow

Three pre-built sequences (abandoned trial, incomplete onboarding, inactive at 30/60/90 days) re-engage cold lists automatically. Personalized first-touch, follow-up, and reactivation — all editable. Most clinics recover 8–14 bookings in month one.

How It Works

Upload your list. Sequences run themselves.

01
Import or sync your list
CSV upload, HubSpot/Mailchimp sync, or use GlowFlow's built-in lead capture. All cold leads are tagged and segmented by source.
02
Pick your sequences
Abandoned trial (5 emails / 12 days), incomplete onboarding (3 emails / 5 days), or inactive lead reactivation at 30/60/90 days. Mix and match.
03
Personalize the copy
Edit templates in your dashboard. Set brand, treatments, CTAs. AEs help on first run.
04
Track every conversion
Opens, replies, clicks, bookings — all surfaced in your dashboard. Hot leads route to your team in real time.

What You Get

The full recovery stack — not a single blast email

📧
Email + SMS sequences
Channel-mixed touches — warmer email, faster SMS. Templates ship editable. A/B test subject lines in your dashboard.
🎯
Smart segmentation
Tag by treatment interest, source, and inactivity window. Sequences adapt. Botox-cold leads don't get filler emails.
🛡️
Deliverability managed
Dedicated sending domain per clinic, reputation monitoring, and automatic suppression of unresponsive contacts.
⏸️
Stop on reply or book
When a lead replies or books, the sequence stops instantly. No over-emailing people who've already converted.
🚫
One-click opt-out
CAN-SPAM and TCPA compliant. Suppression list applies across all channels, all clinics, forever.
📈
Recovery analytics
Track recovered bookings, sequence-attributed revenue, and top-performing templates per cohort.
Founding Customer Program · Q3 2026

Social Proof

Cold lists, recovered in their own words

12 med spa clinics are piloting sequences through our Founding Customer Program. Below: how their pre-existing lists performed once GlowFlow re-engaged them.

"We had a 1,800-contact list that hadn't been emailed in 18 months. Within 30 days, 87 bookings came back. Total recovery: $34k. We were about to delete it."

Founding Customer · Aesthetic Wellness, Scottsdale

"Our abandoned-trial sequence turns 9% of starters into bookings. Better than any single reactivation campaign I've ever run manually."

Founding Customer · Botox Bar, Miami

"Worried about spam. GlowFlow's deliverability stayed above 95% inbox placement over 8 weeks and counting. Reputation never slipped."

Founding Customer · Skin Science Clinic, Chicago

Founding Customer spots limited — 12 med spas Q3 2026.

FAQ

Real questions from med spa owners

How big does my cold lead list need to be?+
Even 100 leads can be worth re-engaging. GlowFlow's sequences adapt to your list size — a stale list of 50 uncovers 3–8 bookings; a 5,000-contact list typically returns 30–120 in the first 90 days.
Will my emails land in spam?+
GlowFlow warms dedicated sending domains per clinic, monitors deliverability, and throttles send volume based on engagement. Cold leads who open and reply keep your sender reputation strong; unresponsive ones are automatically suppressed.
What is an abandonment recovery sequence?+
A series of timed, personalized messages — email and SMS — sent to leads who started but did not complete an action (started a free trial, booked a consult but no-showed, requested pricing but never replied). GlowFlow ships three sequences out of the box: abandoned trial (5 emails over 12 days), incomplete onboarding (3 emails over 5 days), and inactive at 30/60/90 days.
How do you handle opt-out and unsubscribe?+
Every email includes a one-click unsubscribe. Every SMS includes STOP-to-opt-out. GlowFlow suppresses opted-out contacts from all future sends across email, SMS, and outbound sequences — both per your clinic's compliance settings and per US CAN-SPAM and TCPA rules.
What kind of results should I expect?+
Average med spa client recovers 8–14 bookings per month from sequences in the first 90 days. Cold leads who reply to the first email convert at roughly 4–7%; the second touch brings another 2–3%. Numbers vary by list size, treatment mix, and segment freshness — your dashboard shows live conversion per sequence.
Can I write my own sequence copy?+
Yes. GlowFlow ships with editable templates for every touchpoint — you set brand voice, treatment messaging, and CTAs. Most clinics keep the structure and rewrite 20–30% of the copy.

Pillar Features

Pair this with

AI receptionist → Missed-call text-back → Automated booking → AI front desk →
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Your cold list isn't dead. It's dormant.

Three recovery sequences, no manual sends, full deliverability management. 14-day free trial. No credit card.

Book Demo → Start Free Trial

Plans from $297/mo · No setup fee · CAN-SPAM + TCPA compliant